Answers to frequently asked questions about XTERRA
If you cannot find the answer to your question please email [email protected]
Are there any road closures during event weekend?
This year riders will be departing from Old Dunsborough Boat Ramp and we therefore please ask you to be particularly cautious and wary of runners/riders in the area between 10.30am and 5.30pm on Saturday April 1st and between 07:30am and 1.30pm on Sunday 2nd April. Warning road signage will be in place.
ROAD CLOSURES; Note: Bayview Cres will be closed to traffic between Finlayson St and Green St during the following times;
09.00am – 5.00pm on Sat 1st April
07.00am – 1200 midday on Sun 2nd April
SHORT TERM ROAD CLOSURES:
Bayview St between southern end of Hurford St and Green St will be closed & Hurford St will be closed between the following times;
Saturday April 1st
10.25am – 11:00am
2.40pm – 3.20pm
Sunday April 2nd
07:55am – 08:30am 08:45am – 09:20am
What happens at race registration?
At race registration you will be required to collect your race items including, MTB plate, swim cap and timing band.
How do I claim a credit from a previous event?
Please email [email protected] to make arrangements. We will send you a voucher code to redeem the credit.
Can I register on behalf of my team mate?
Yes – not all team members have to attend registration. One team member can collect all items.
Do all of my team members need to register at the same time?
No – only 1 person from the team needs to register
What do I need to bring to registration?
Nothing – just a smile. We will have everything you need.
Can I update team details at race registration?
Yes – but a $10 administration fee does apply. Changes can be done online until 8am AEST Tuesday prior to event day. Please email [email protected] if you need to make a change.
How do I add my team mates to my team entry?
Log into your entry system profile (click on register now). You can enter a team mate by selecting the team member sub-event. A team mate can add themselves to the team by registering their details in the entry system, then selecting your team name and quoting your unique team code (created by the team captain) when prompted.
Is it ok if I change from an Individual to a team?
Yes – notify us of this change prior to 8am AEST Tuesday prior to event day. Notifications after this day will incur an admin fee (on top of fee difference).
I need to withdraw from the event, what do I do?
Email [email protected] to arrange your refund or notify us that you will not be racing.
Please note the Refund Policy.
Is it compulsory to attend the race briefing?
No – as long as you have read the event program and have a thorough understanding of the race. Any major changes will be communicated to all competitors via the website, Facebook and at the race start. The race briefing is a great time to ask questions etc.
10. Teams Only – What do we do with the bib and timing chip?
The bib and timing chip will be given to the swimmer (Leg 1) – the bib and timing chip is passed on to all competitors at each transition. It’s like a relay baton. The bib must be the outer most garment at all times. Timing chip must be worn on the left ankle (needs to be close to the ground to ensure an accurate reading). Do not place timing bands on bike handle bars. Timing chips must be returned after the race at the finish line. A fee will be applied if they are not returned.
11. Where do I put the timing chip?
Your timing chip must be worn around your left ankle at all times. It needs to be on the ankle so it’s close to the timing mats. If you wear this on your wrist, we cannot guarantee you an accurate result.
12. Is there a water station on the run leg?
No – you must carry your own hydration for the run leg.
13. What type of bike helmet is required?
Certified Bike Helmet to Aust/NZ/US standard. It must be fasten before leaving a transition area. Penalties will apply for competitors who do not adhere to race rules.
14. When should I pick up my race gear from the transition areas?
As soon as possible. If you are a team, it would be great if you can pick up as you go. If you are an individual, perhaps have your support crew meet you at each TA collecting your items.
15. What happens to items left at the transition area?
Any items left at the transition areas will be taken back to the finish line and placed in Lost Property. Please label ALL items with your name, phone number and race number. We do not take responsibility for lost items.
16. Do I have to be at presentations to collect my prize?
Yes – we encourage all winning positions to be at presentations as we do not post out prizes or medals.
17. Where can I view race results?
Results will be displayed on this website soon after the event. See Results here.
18. Who can enter the Kids X-Adventure Race?
Competitors must be under 15 on race day to enter this event.
There is no minimum age to enter the event but competitors MUST be able to swim a minimum of 200m unassisted.
19. Can I wear a wetsuit for the swim?
Yes – you can wear a wetsuit for the swim.
20. What is the depth of the water on the run leg that you are required to go through?
For 2021, there shouldn’t be any wading required in the run leg of the course as we removed the old water jump 3 years ago.
